FAQ: Updating your Home with a Custom Mailboxes

  1. Product Details

    Q: What materials are used to build your custom mailboxes?
    A: We use high-quality cedar and pressure-treated wood, ensuring durability, weather resistance, and a long-lasting finish.

    Q: Can I customize the design of my mailbox?
    A: Yes! We offer custom sizes, colors, post styles, decorative elements, and coastal-themed designs to match your home’s aesthetic.

    Q: Do your mailboxes comply with USPS regulations?
    A: Yes! Our mailboxes are designed to meet USPS size and installation guidelines to ensure proper mail delivery.

    Q: Can you add house numbers or custom lettering?
    A: Absolutely! We can include house numbers, names, or decorative engravings for a personalized touch.

    Q: Do you offer double mailbox posts for multi-unit homes?
    A: Yes! We can build double or multi-mailbox posts for duplexes, multi-family homes, and HOA communities.

2. Ordering & Customization

Q: Can I choose a specific paint or stain color?
A: Yes! We offer a variety of stains, paints, and weather-resistant finishes to complement your home’s exterior.

Q: Do you offer bulk pricing for HOAs or multiple mailboxes?
A: Yes! We provide custom quotes for bulk orders for homeowners' associations, builders, and neighborhood projects.

Q: How do I place an order?
A: You can order through jaxwoodcrafters.com or contact us via Instagram or Facebook.

3. Shipping & Installation

Q: Do you offer delivery?
A: Yes, we provide local delivery in Jacksonville and surrounding areas. Delivery fees may apply.

Q: Can you install my custom mailbox?
A: Yes! We offer professional installation services, including post setting and secure mounting, to ensure compliance with USPS regulations.

Q: Do you ship outside of Florida?
A: We primarily serve Jacksonville and surrounding areas, but feel free to inquire about shipping options for mailbox components.

4. Maintenance & Longevity

Q: How do I maintain my wooden mailbox?
A: Clean with mild soap and water as needed. Avoid pressure washing, and reapply sealant or paint every few years to protect against weathering.

Q: Will my mailbox withstand extreme weather conditions?
A: Yes! Our mailboxes are built with weather-resistant materials and finishes to endure sun, rain, and coastal conditions.

Q: Do you offer refinishing or repair services for older mailboxes?
A: Yes! We provide repainting, refinishing, and minor repair services to keep your mailbox looking great over time.